Your purchase and SEGA redemption code entitles you to one copy of the game on one of the following platforms of your choice - Steam, Epic Games or Microsoft Store (FM23 PC Only).
The code in your box is for the FM code redemption website. Follow the on-screen instructions you’ll then be able to get a Steam/Epic/Microsoft Store activation key to allow you to activate your game.
No, the email addresses do not need to be the same as the address entered, is just for the purposes of delivering your Steam/Epic/Microsoft Store activation key.
Please double-check you are entering the correct key to the correct platform as instructed via your email. If you are sure you are entering the correct key but cannot activate, please contact our Support Team for assistance.
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